"I found the attitude of every staff member I met, from kitchen staff to housekeeping to care assistants, to nurses, to managers and admin/finance, absolutely outstanding"
The hardest choice you'll ever have to make
If you're looking for end of life care for your loved one we'd like to offer you our deepest sympathy. We know you're going through a heart wrenching time and having to find a suitable nursing home only adds to an already heavy burden, both emotionally and practically.
However, choosing the right nursing home is crucial to the experience you and your loved one have at this critical time. Choosing a good home will mean your loved one experiencing the highest quality of life possible in their remaining days and passing with dignity, care, love and compassion, leaving you with cherished memories and peace of mind.
Unfortunately not all nursing homes are the same standard and a bad experience may leave you feeling anger, regret and even a sense of failure.
So how do you tell how good a nursing home is?
We've listed below our key recommendations of what to look for and what makes Mount Olivet stand out.
1. CQC Report
The government inspects every home in the country and gives it a rating of Outstanding, Good, Requires Improvement, or Inadequate. (Click here for more information).
Only 1% of all 21,000 care homes achieve an Outstanding rating. This is your surest indicator that the home really does provide exceptional care.
On 16th January 2018 Mount Olivet received an Outstanding rating from the CQC. Click here to see the full report.
2. Ratings & Reviews
www.CareHome.co.uk is the UK's largest independent care home website and lists details of all care homes in the country, including reviews from residents and their families. Reviews are strictly controlled and authenticated to ensure they are genuine.
Each home is rated on the same criteria to ensure consistency and given an overall score based on all the reviews submitted. The higher the score, the better the home has been rated and the more reviews that have been submitted, the more accurate the overall score.
Mount Olivet has a 98% satisfaction rating (9.8 out of 10 overall score) based on 41 reviews and is the highest rated palliative care home in Paignton.
The level of care, professionalism and kindness has been OUTSTANDING
I wouldn't hesitate to recommend Mount Olivet. My mum has been spending her last days here. The level of care, professionalism and kindness has been OUTSTANDING. The numbers and quality of staff really differentiate Mount Olivet.
It's pretty horrible watching our mother die but also extremely comforting to know that her last hours were in such fine hands.
Winning awards is another recognition of an excellent care home.
Mount Olivet has won 9 awards including being in the TOP 20 Small Care Home Groups in the UK in 2017 and Karen, the Home Manager, winning 'Outstanding Care Home Manager of the Year' at the 2018 Outstanding Devon and Cornwall Care Awards.
The only way to be absolutely sure a home is right for you
We hope that after viewing our website you'll feel that Mount Olivet looks like the sort of nursing home you'd like to provide the care and compassion you want for your loved one at the end of their life. However this is a big decision and there's no substitute for actually experiencing the atmosphere in the home for yourself and talking directly to the staff and residents.
So we'd like to invite you on a personal guided tour to really get to know the home. We'll take you for a good look around and afterwards you can talk to whomever you please and wander round yourself as much as you like.
We want you to be absolutely sure this is the right home for you, so you're also more than welcome to join us for a day to meet everyone, get involved and see what life here is like first hand.
To arrange your personal guided tour please call us on 01803 500802 or click here to email us. Or feel free to call in anytime for a look around. The kettle's always on and we'd love to meet you.
For more details of what daily life at Mount Olivet is like please click here